Great people and service. Unfortunately not enough inventory
Dealt with Robert several times. Excellent service, great guy!
Tried to buy deck balusters on July 18/2018. First girl had absolutely no idea what I was talking about. The second lady had a little more info but not much. I was told they had 42 and 48 inch length balusters. I asked the size of width and was told they didn't know. Then I asked if they sold gate kits. I was pointed to the corner of store. I went there to find only hinges there. On the way out of the store I stopped to check on deck screws to find a whole section empty with only five plastic containers. So they have stock problems as well. If there sitting at customer service they should have more knowledge or offer up someone who knows more. It felt like a 2min session of I'm not in the mood to help you, total waste of my time and gas to go there. I left the store and called Nelson lumber from the parking lot of Home Hardware and received exceptional service and hospitality.
Ordering in a product here was a nightmare. Took multiple attempts and phonecalls for the item to finally be ordered. Ended up taking weeks.
Timberland Home Hardware Building Centre is a Canadian Home Goods Store based in Slave Lake, Alberta. Timberland Home Hardware Building Centre is located at Box 36 North Highway 88, Slave Lake, AB T0G 2A0, Canada.
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